Frequently Asked Questions

What can I expect in a counseling session?


A session usually lasts 50 minutes, although longer sessions might be considered useful. We recommend weekly sessions. Between sessions, clients are encouraged to think about and process what was discussed. At times, you may be asked to do something specific outside of the therapy sessions, such as reading a relevant book or keeping records. For the therapy to "work," you must be an active participant, both during and between the therapy sessions.
What benefits can I expect from working with a counselor?

A number of benefits are available from participating. Often it is helpful just to know that someone understands. Counseling can provide a fresh perspective on a difficult problem or point you in the direction of a solution. The benefits you obtain from counseling depend on how well you use the process and put into practice what you learn.

Does counseling begin at the first session?

Yes! Although some intake is formal, a lot of the time spent in the initial session will be gathering informal information and assessing your specific areas of need.  We will ask you to provide the name of your physician and any medications you are currently using in order to better monitor your progress.  Then we will address specific concerns and provide feedback and probably assign “homework.” 
Are additional fees charged for each family member?

No. You pay for the time your counselor spends with you.  If additional members are included in your individual counseling session, we do not charge extra for them to attend, and we encourage their participation.  If additional time is required, you will be charged accordingly.

Are weekend or evening appointments available?

Yes.  Although we prefer to reserve Fridays for paperwork and research, we understand and are sensitive to your work schedules, children’s activities, etc.  We are flexible, and will make arrangements on an as-needed basis.  However, we do charge for missed appointments unless you cancel 48 hrs in advance.  This policy allows us to be available to others who need us as well.

Do you provide childcare?

Although we love children, we do not have the ability to provide care for them while you are in your individual session.   Please arrange for the care of your children unless they are actively involved in the counseling process.  You will be better able to focus during the session if you attend alone.  This is your time.

Do you do Christian Counseling?

We provide Christian counseling upon request.  Again, we provide a safe and non-judgmental atmosphere for all our clients.  All sessions are tailored to suit the needs of our clients.

What theories do your counselors use?

There are many theories to consider, and each may be used or borrowed from in order to best serve our clients.  We do not specifically adhere to a particular theoretical orientation, but have the ability to use all theories as needed.

Is there any type of counseling you don’t provide?

We have experience and expertise in almost every area of counseling; however, we are not authorized to provide services for sex-offenders.

What types of groups do you offer?

Again, we tailor our treatment to meet the needs of the client.  If 4 or more people request a group, we will try to accommodate that specific need. We also program groups periodically for specific topics, such as: anger management, depression, women’s empowerment, communication skills, appropriate communication and discipline for teens, addictions, weight management, smoking cessation, How to be Happy, etc.
Do you accept insurance?
There is a confusing array of insurance arrangements. Some insurers have their own list of approved providers; others only cover certain types of therapy.

 

The first thing you should do is check with your insurance carrier. Check your coverage carefully. Do you have mental health benefits? How many sessions per calendar year does your plan cover? What is your deductible? We DO NOT file with your insurance provider but will be happy to supply you with documentation for you to file for reimbursement from your health provider.